Our story

A firm built on Trust, Service, and Integrity.

Since our inception, TSI Adjusters has been dedicated to providing superior claims handling services. Our culture is built on strong relationships with our clients, adjusters, and team members, and through our experience and customized approach to each client’s needs, TSI continues to set a high standard within the claims services industry.

About TSI

Founded in 2006.

Headquartered in the Tampa Bay area, we have grown into a trusted nationwide independent adjusting firm while maintaining the values that have guided us from the beginning. For over two decades we've delivered ethical, accurate, and reliable claims services to clients across all 50 states.

Meet Our Executive Team

Jo Farris, President & CEO

Jo Farris

President & CEO
Heather Farris, Vice President

Heather Farris

Vice President
Kaitlyn Aurigemma, Finance Manager

Kaitlyn Aurigemma

Finance Manager
Cheryl Baker, Director of Marketing & Operations

Cheryl Baker

Director of Marketing & Operations
Nicole Farris, Director of Client Relations & Business Development

Nicole Farris

Director of Client Relations & Business Development
Emilie Wilbanks, Director of Claims

Emilie Wilbanks

Director of Claims
Kendall Farris, Human Resources

Kendall Farris

Human Resources
Christina Tatum, Director of Quality Control

Christina Tatum

Director of Quality Control
Your Claims Team

The people behind every claim

TSI Adjusters leadership team
TSI Adjusters team
TSI Adjusters team
TSI Adjusters team
TSI Adjusters team
TSI Adjusters team
TSI Adjusters team
TSI Adjusters team
TSI Adjusters team
TSI Adjusters team
TSI Adjusters team
TSI Adjusters team
TSI Adjusters team
TSI Adjusters team
TSI Adjusters team
TSI Adjusters team
TSI Adjusters team